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Thousands love how it purifies, humidifies, and simply makes every room feel better.
System shows ~10% due to delayed updates
No significant product quality issues caused returns
Replacement is available at any time if there are any issues.
Replayment Filter Set: B0DK15WXKZ
Do I need to rinse the water filter before first use?
Yes, we recommend rinsing it before use to remove any loose activated carbon particles from manufacturing. This is a common step for many filters (such as those used in pitchers) and ensures optimal performance.
Can the air purification function be used alone? How?
Yes, you can use the air purification function alone. Simply ignore the "add water" icon on the screen. The machine will operate without adding water, and there’s no need to remove the water tank.
What do the numbers on the screen mean?
The numbers on the screen show the current room humidity. In Auto mode, the fan speed adjusts according to the humidity level, but you cannot manually set the humidity.
What should I do if the filter icon is flashing and the unit won’t turn on?
The HEPA filter may be loose due to shipping. Try gently twisting the unit and reinstalling the HEPA filter at the base to ensure it’s properly seated.
How should I maintain the humidifier filter?
To prevent mineral buildup, rinse the filter every 1–2 weeks or soak it in citric acid for 30 minutes. Avoid getting the main unit wet during cleaning.
Note: The water filter uses ceramic and activated carbon, similar to those in premium water pitchers. For best performance, we recommend a quick rinse before first use. The second humidifying layer ensures cleaner, fresher moisture
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